Surface Pro 4 – cracked screen fix

Not sure why it has taken me so long to get around to writing this fix up on here, probably because I brought six Surface pro 3’s and two Surface pro 4’s (and work and life). Still a quick how-to….

Word of warning, this is difficult and can result in glass everywhere should the screen break, also lots of little cut fingers, Also with anything containing a battery, before you begin, discharge the Surface Pro’s battery below 25%. A charged lithium-ion battery can catch fire and/or explode if accidentally damaged during the repair.

You will need ….

Opening Picks (about) 6
iFixit Opening Tools
Small Plastic Spudger
double-sided Tape
Heat Gun (or hair-dryer)
Isopropyl Alcohol or Alcohol wipes

Before Surface Pro4

  • To remove the display, first, soften the adhesive by applying heat.
  • Use a suction cup to pull up on the glass and create a slight gap between the glass and the metal frame (start at top or bottom where glue is thinnest) 
  • Insert an opening pick into the gap, apply more heat and work more picks around the outside, slowly.

  • once all edges are lifted, use the suction cup to lift the screen a little so you can see the two cables connecting the screen to the base, be careful as they can get damaged and do not come with the new replacement screen.

  • remove metal shielding of the two cables and disconnect using a fingernail to lift

  • clean old glue off the edge of the case
  • apply tape to surface pro frame but do not unwrap yet
  • remove touch circuit board from old screen and attach to the new screen (remove shielding, disconnect ribbon from screen and then use a plastic pick to lift the L shaped board)

  • connect new screen and power on to make sure everything is working fine.

  • once tested, hold the new screen up while unwrapping double-sided tape, line up and press down.
  • power on and test again 

  • make a cup of tea 🙂


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